FAQ

Our FAQ content will be a work in process. We want to hear what information you request, what your needs are, as build this content. Please email us with any questions at info@cicipagan.com

DO I REALLY HAVE TO FOLLOW YOUR INSTRUCTIONS FOR WASHING AND CARE?

Yes, please do. We want you to enjoy your garment or accessory purchase for as long as possible. We bring you items we believe to be of superior quality, we believe that taking care of them according to instructions will ensure your happiness with your item(s) for years to come!

WHAT ARE YOUR SUGGESTIONS FOR ACCEPTING PURCHASES DURING THE PANDEMIC?

We suggest following CDC guidelines for your area. In some cases you may want to receive and open your package outside or in a space safe from the possibility of contamination of your home or person. We are following safety standards and are packaging and shipping your items in a disinfected environment, however we cannot guarantee how your package will be treated or handled during shipping. If you are ever in doubt we suggest you exercise caution.

ARE YOU CONSCIOUS OF FAIR TRADE PRACTICES AND WHERE THE ITEMS YOU CARRY COME FROM?

Yes, when choosing our vendors we do our best to research where and how the items are made. We are against child labor, unfair business practices, and putting workers in danger. We would never knowingly support any harmful business practices. If you know of any case where we carry an item with questionable origins we welcome you to inform us and we will take the appropriate action, and terminate our dealings with the manufacturer if necessary.

WHERE DOES CCPCL STAND WITH BEING CONSCIOUS OF THE ENVIRONMENT?

We believe we have a responsibility as a business to not create a carbon foot print that is any larger than necessary. We realize that the fashion industry is the largest offender when it comes to the negative impact on the environment. At CCPCL’s inception we built this business with the environment in mind. As we grow in this industry and as a private business we are committed to increasing our education on the matter, and implementing more ideas and practices that benefit the environment.